From 19 September 2020 onwards, you will enjoy the enhanced protection for your Online Banking login through an authentication step, which can be easily done with your mobile phone. After inputting your username and password, you are required to verify your identity by either one of the following ways

Get ready for the upgrade

Recommended: Register SC Mobile Key to turn your phone into a security token

Simple steps to register SC Mobile Key to turn your phone into a security token. When every time login to Online Banking, you can verify your identity by just clicking “Approve” from SC Mobile app

Or

Input One-time password (OTP) sent via SMS to your registered mobile number

Reconfirm your registered mobile number is up-to-date if you would like to verify your identity by inputting OTP sent via SMS

Update your mobile number by completing the following change request form. You can update other contact information (e.g. email address) with same form and let us know in one-go