Reduce the chance of fraudulent activity on your account and enjoy peace of mind with SMS/Email alerts.

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General set up for SMS/Email alerts

Customize Alert Conditions for Deposit Account

Customize Alert Conditions for Deposit Account Screen 1

Customize Alert Conditions for Deposit Account Screen 2

Customize Alert Conditions for Credit card Account

Customize Alert Conditions for Credit card Account Screen 1

Customize Alert Conditions for Credit card Account Screen 2

For new SC Mobile App User

You can enable Push Notification , so that banking alerts that you subscribed will send to you via SC Mobile app.

Step 1

Agree the T&C of SC Mobile Key service
Step 2

Start SC Mobile Key registration with OTP
Step 3

Setup the 6 digit PIN
Step 4

Click “Enable” to activate Push Notification
Step 5

Agree the T&C of Push notification Service
Step 6

Turn on Push notification
Step 7

You are all set!

For existing SC Mobile App User

Manage Push Notification with a few clicks in Settings

Step 1

Go to Communication Preferences
Step 2

Select Push Notification
Step 3

Turn on Push Notification
Step 4

Agree the T&C of Push Notification Service
Step 5

Enter SMS OTP and it’s done!

Manage Marketing Offers & Product Updates with a few clicks in Settings

Step 1

Go to Communication Preferences
Step 2

Select Marketing Offers & Product Updates
Step 3

Turn on the channel(s) you wish to receive Updates
Step 4

Review change(s) and click ‘Continue’
Step 5

You’re all set!

Receive banking alerts at ease

You can now receive SMS/Email alerts via push notification with SC Mobile app

Types of Alerts

DEPOSIT ACCOUNT TRANSACTION ALERTS (APPLICABLE TO LOCAL AND OVERSEAS TRANSACTIONS)
Bill Payment Alert Notifies you after a bill payment is made with your designated bank account via online banking, automated phone banking or ATM.	Cash Withdrawal Alert Notifies you after a cash withdrawal is made with your designated bank account via ATM.
Fund Transfer Alert Notifies you after a fund transfer is made with your designated bank account via online banking, automated phone banking or ATM.	Purchase Alert Notifies you the purchase is made with your designated bank account via EPS, UnionPay or Maestro networks.
Online Time Deposit Maturity Alert Reminds you of the maturity date of your Online Time Deposit. You can renew by setting up Time Deposit online.

DEPOSIT ACCOUNT TRANSACTION ALERTS (APPLICABLE TO LOCAL AND OVERSEAS TRANSACTIONS)

Bill Payment Alert

Notifies you after a bill payment is made with your designated bank account via online banking, automated phone banking or ATM.

Cash Withdrawal Alert

Notifies you after a cash withdrawal is made with your designated bank account via ATM.

Fund Transfer Alert

Notifies you after a fund transfer is made with your designated bank account via online banking, automated phone banking or ATM.

Purchase Alert

Notifies you the purchase is made with your designated bank account via EPS, UnionPay or Maestro networks.

Online Time Deposit Maturity Alert

Reminds you of the maturity date of your Online Time Deposit. You can renew by setting up Time Deposit online.

DEPOSIT ACCOUNT REMINDER ALERTS
Cheque Returned Alert Notifies you after a cheque issued from/deposited to your designated bank account is returned.

DEPOSIT ACCOUNT REMINDER ALERTS

Cheque Returned Alert

Notifies you after a cheque issued from/deposited to your designated bank account is returned.

CREDIT CARD REMINDER ALERTS
Payment Due Date Alert Reminds you of the payment due date of your designated credit cards. You can set when you want to receive the alert by number of days before due date.

CREDIT CARD REMINDER ALERTS

Payment Due Date Alert

Reminds you of the payment due date of your designated credit cards. You can set when you want to receive the alert by number of days before due date.