Electronic Direct Debit Authorization

Pay your periodic bills quicker and simpler

How to set up

Quicker and simpler way to set up auto-payments to merchants

Set up Electronic Direct Debit Authorization on Standard Chartered Mobile Banking or Online Banking in a shorter time and authorize more conveniently.

Direct Debit Authorization (DDA) and Electronic Direct Debit Authorization (eDDA)

Simple steps to enjoy fast bill payments

eDDA SETUP via Standard Chartered

eDDA SETUP via Merchant

Seamless DDA helps with your payment in China

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How to set up eDDA on SC Online Banking

Step 1

Login to SC Online Banking -> Select “Payments” -> "Direct Debit Authorization" -> Fill in particulars.
Step 2

Enter your Transaction Password and then the One-time Password (OTP) which will be sent to your registered mobile number via SMS, or enter 6-digit PIN.

How to approve pending eDDA on SC Mobile App

Step 1

After setting up eDDA from merchant side, you will be able to approve the pending eDDA via SC Mobile App. Select “Pay & Transfer”, then "Manage" and select "View Pending eDDA" on SC Mobile App.
Step 2

Select eDDA request you want to approve.
Step 3

Press “Approve” and key in SMS OTP.
Step 4

Your eDDA with merchant is approved.

How to approve pending eDDA on SC Online Banking

Step 1

After setting up eDDA from merchant side, you will be able to approve the pending eDDA via SC Mobile app. Online banking instead for Online Banking part. eDDA can be approved or rejected under “Pending eDDA”.
Step 2

Enter your Transaction Password and key in the OTP which will be sent to your registered mobile number via SMS, or enter 6-digit PIN.

Manage your finances on the go

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for Android users without Google Play, please click here to download the Android application package (APK)

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Direct Debit Authorization FAQs

Are there any fees and charges to setup/amend/delete DDA via Online Banking?

Same as existing branch and mail‑in for DDA setup via Online Banking is also free of charge.

What is the maximum payment limit per each Direct Debit Authorization via Online Banking?

The maximum payment limit for Online Banking DDA setup is at HKD100,000 per each payment. If you would like to setup DDA with payment limit exceeding HKD100,000, you may download and complete the “Autopay Authorization” form, then return it to any of our branches for processing.

Can I setup a DDA without an end date?

Yes, you can setup/amend a DDA without specify an end date where the instruction will carry on indefinitely until the bank have received your instruction for termination.

Can I amend/cancel for those DDA setup at branch via online?

Yes, you can amend / cancel for those DDA setup at branch via online. Note: Amendment on payment limit is capped at HKD100,000 via Online Banking. For payment limit exceeding this amount, you can complete the “Direct Debit Authorization Amendment/Cancellation” form to any of our branches for processing.

What is the turnaround time for the DDA setup?

Once your instruction has been accepted by the Bank, it will take up to 2 – 4 weeks before the DDA setup will be effective. You may contact the merchant to further enquire the DDA setup status.

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