In order to enhance security controls for online and mobile investment services, the Bank launched two-factor authentication and email alert services. Details of the arrangement are as follows:
Investment Fund is an investment product and some Investment Funds would involve derivatives. The investment decision is yours but you should not invest in that investment product unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives. Standard Chartered Bank (Hong Kong) Limited (the “Bank”) provides execution-only trading service over Online Unit Trusts and shall not advise you on the merits of a transaction, nor ensure the transaction is suitable for you.
Security Notice
To avoid rejection upon your access to your online and mobile investment services, please ensure that your email address and mobile number registered with the Bank are accurate.
In order to enhance security controls for online and mobile investment services, the Bank launched two-factor authentication and email alert services. Details of the arrangement are as follows:
From now on, clients will be required to access the following online and mobile investment services with two-factor authentication:
When you log into Online Banking or Mobile Banking and access the online and mobile investment trading platforms, the Bank will send a One-Time Password (OTP) to your mobile number based on the Bank’s record via SMS, for two-factor authentication.
What’s more, you will receive an email alert when performing specified actions via Online Banking or our online and mobile investment trading platforms:
You have to maintain a valid email address AND mobile number record with the Bank. Otherwise, your future log-in to our online and mobile investment trading platforms will be rejected.
To register or update your email address, please log into Online Banking. For guidance, please click here.
To register or update your mobile number, please visit our branches.
The above two-factor authentication arrangements and email alert are only applicable to online and mobile investment services, and no two-factor authentication is required for transactions performed via our Investment Hotline or branches. For any enquiries, please call our Customer Service Hotline 2886 8868.
Risk Disclosure Statement for Securities Services
Investment involves risks. The prices of securities fluctuate, sometimes dramatically and may become valueless. Past performance of any securities is no guide to its future performance. Investors should consider their own investment objectives and risk tolerance level, and read the Terms and Conditions of relevant Securities Services before making any investment decision.
Risk Disclosure Statement for Investment Fund Services
Risk Disclosure Statement for Debt Securities Services
Note